The technical component within the MGA – how the framework behind gaming licenses works
The Malta Gaming Authority (MGA) is one of the world’s most respected regulators of the gaming industry. In addition to regulating and licensing operators, the MGA ensures that all technical components of a gaming company’s system meet high standards of security, fairness and transparency. These technical requirements are essential to protecting both players and operators from fraud, manipulation and disruption. Below, we take a closer look at the technical infrastructure that the MGA requires of licensees, from data integrity to system audits.
Technical Infrastructure and Operating Environment
The MGA requires all licensed operators to have a reliable and secure IT infrastructure that supports stable operation. Servers must be located in approved jurisdictions, often within the EU, and adhere to clear security protocols. Systems must have redundancy, backup and disaster recovery plans in place to minimize the risk of disruption. The operating environment must also comply with standards such as ISO 27001 for information security.
System reviews and technical audits
Before a company can obtain a gambling license through the MGA, its technical systems must be audited by an independent certification body. This technical audit ensures that everything from random number generators (RNGs) to transaction logs is working correctly and fairly. The MGA requires operators to provide detailed documentation of their software, including versions and update history. Regular follow-up audits are conducted to ensure ongoing compliance.
Data security and encryption
To protect users’ personal data and payment information, the MGA has high requirements for encryption and data protection, among others described in detail here: https://auralcrave.com/en/2023/08/28/why-are-mga-casinos-some-of-the-safest-and-well-reputed-casino-sites/#google_vignette. All sensitive data stored or transmitted must be encrypted in accordance with industry standards, for example using SSL or TLS protocols. Data centres must have physical and logical protection, including firewalls, anti-virus and access controls. Operators must also comply with the GDPR, which requires strict handling of personal data.
Transaction integrity and traceability
The MGA requires that all financial and gaming transactions be recorded, tracked and archived for at least five years. Transactions must be transparent and auditable, allowing for verification when necessary. Every bet, win and withdrawal must be clearly linked to the player and the time. These logs are an important part of the MGA’s fight against money laundering and fraud.
Fair Play and Random Number Generator (RNG) Testing
For games of chance such as slots and table games, a certified Random Number Generator (RNG) is mandatory. The MGA requires that RNG systems are tested by accredited testing laboratories such as iTech Labs or eCOGRA. The results must show that the results are statistically fair and unbiased. Even after approval, the operator must prove that the updates do not affect the integrity of the games.
Real-time Reporting and Surveillance System
The MGA has developed its own technical system called the “Seamless Collaboration Mechanism” which gives them access to data from licensed operators in real time. This allows them to continuously monitor gaming activity and detect suspicious behaviour. Operators must integrate their systems with the MGA interface to meet reporting requirements. This technical framework creates trust for both the authority and the players.
The technical side of the MGA’s licensing system is much more than a formality – it is the foundation for a safe and fair gaming experience. By setting detailed and rigorous requirements for everything from system architecture to data logs, the MGA helps maintain trust in the industry. For operators, this means not only accountability, but also a mark of quality that promotes long-term growth. As technology advances, it is expected that the MGA’s technical requirements will continue to adapt and strengthen to meet the challenges of the future.
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